RETURN AND EXCHANGE GUIDELINES

 

 

Please follow the following guidelines to qualify for an Exchange or store credit.
DO NOT Cut the Lace
DO NOT Tear or Rip the Lace
DO NOT Put Glue on the Unit
DO NOT Put products on the Wig or Extensions
DO NOT Put any chemicals on the Wig or Extensions
DO NOT dye the Unit or Extensions
DO NOT attempt to correct the problem yourself prior to calling us
DO NOT Style or Cut the Hair of the unit or Extendions
DO NOT Perm the Wig or Extensions
DO NOT WASH OR CONDITION the Wig or Extensions
DO NOT WEAR the Wig or Extensions
DO NOT destroy or lose original packaging including wig caps and wig and extensions bag
Wigs and EXtensions that are damaged by customer will not be accepted under our return policy.

If you do any of the above, we WILL NOT accept the return and this policy will not apply. NO EXCEPTIONS.